Terms & Conditions

The following Terms & Conditions govern the use of the Indigo Williams Atelier website and the purchase of our products. By accessing our site or placing an order, you agree to these terms.

1. General Information
Indigo Williams Atelier offers artisan heritage textiles created for thoughtful living. All content, imagery and product descriptions on this site are for general information and may be updated at any time without notice.

2. Product Information
Each piece is crafted through intentional, small-batch processes. Variations in colour, texture and finish are inherent to handmade work and are not considered faults.
While we aim for accuracy, product colours may vary slightly depending on screen calibration.

3. Pricing & Payment
All prices are listed in the specified store currency and may change without prior notice.
Payment must be received in full at checkout. We accept standard secure payment methods displayed on our website.

4. Orders
Once an order is placed, you will receive an email confirmation.
Indigo Williams Atelier reserves the right to refuse or cancel an order if stock is unavailable, payment cannot be processed, or an error occurs with pricing or product information. If an order is cancelled, a full refund will be issued.

5. Shipping
Shipping fees, delivery estimates and processing times are available on our Shipping & Returns page.
International customers are responsible for any customs duties, taxes or import fees associated with their order.

6. Returns & Exchanges
Our returns policy is outlined on the Shipping & Returns page.
Returns will only be accepted for items that meet the stated conditions and are approved in advance by the studio.

7. Intellectual Property
All content on this website—including text, imagery, graphics, product designs and branding—is the property of Indigo Williams Atelier.
Content may not be reproduced, distributed or used for commercial purposes without written permission.

8. Use of the Website
You agree not to misuse the website, interfere with its operation or attempt to access restricted areas.
Unauthorised use may result in termination of access and potential legal action.

9. Privacy
Your personal information is handled in accordance with our Privacy Policy. By using this site, you consent to the collection and usage of information as outlined in that policy.

10. Limitation of Liability

To the fullest extent permitted by law, Indigo Williams Atelier is not liable for any indirect, incidental or consequential damages arising from the use of this site or purchase of our products.
This includes, but is not limited to, loss of data, revenue or profits.

11. Governing Law

These Terms & Conditions are governed by the laws of our operating jurisdiction. Any disputes will be handled under the relevant local legal framework.

12. Updates to Terms
Indigo Williams Atelier may revise these Terms & Conditions at any time. Continued use of the site indicates acceptance of the updated terms.