Privacy Policy
Indigo Williams Atelier is committed to protecting your personal information and maintaining your trust. This policy outlines how we collect, use and safeguard your data when you visit our website or make a purchase.
1. Information We Collect
We may collect the following types of information:
Personal Information
Details you provide when placing an order or submitting a form, including:
Name
Email address
Billing and shipping addresses
Payment information (processed securely through third-party providers)
Automatically Collected Information
When you visit our website, we may collect:
IP address
Browser type
Device information
Browsing behaviour (pages visited, time spent, referral links)
Cookies and Tracking Technologies
We use cookies to support website functionality, improve your browsing experience, and analyse site performance. You may adjust your browser settings to limit or block cookies.
2. How We Use Your Information
Your information is used to:
Process and fulfil orders
Communicate updates, confirmations and customer support
Personalise your website experience
Improve our website, offerings and user experience
Send marketing emails if you choose to subscribe (you may unsubscribe at any time)
We do not sell or rent your personal information to third parties.
3. Sharing Your Information
We may share your data with trusted third-party service providers solely to support our business operations, including:
Payment processors
Shipping and logistics partners
Email and newsletter platforms
Website hosting and analytics services
These parties are required to handle your information securely and only for the purpose of providing their services.
4. Data Security
We take reasonable measures to protect your personal information from unauthorised access, misuse or disclosure. While no online system is entirely risk-free, we work to ensure that your data is handled with care and confidentiality.
5. Your Rights
Depending on your location, you may have rights regarding your personal data, including:
Accessing the information we hold about you
Requesting corrections or updates
Requesting deletion of your data
Opting out of marketing communications
Managing cookie preferences
To exercise these rights, please contact us directly.
6. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.
7. Links to Third-Party Sites
Our website may include links to external sites. We are not responsible for the privacy practices or content of those websites and encourage you to review their policies.
8. Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and continued use of the website signifies your acceptance of the updated policy.
9. Contact Us
If you have questions about this policy or how your information is handled, please reach out to our studio.
